Privacy Policy

Effective Date: August 2026

Data Controller

The party responsible for the processing of personal data on this website in accordance with applicable privacy laws is:

CowboySpin.

Email: [email protected].

If you have any questions regarding data protection, you can contact us at any time using the email address provided above.

General Information on Data Processing

Protecting your personal data is a top priority for us. We process personal data of our users exclusively in compliance with relevant data protection regulations, including applicable federal and provincial privacy legislation in Canada, such as the Personal Information Protection and Electronic Documents Act (PIPEDA).

Personal data refers to any information relating to an identified or identifiable natural person, such as name, address, email address, date of birth, payment information, or IP address.

What Data We Collect

When using our platform, the following categories of personal data may be processed:

Registration data: First and last name, date of birth, address, nationality, email address, phone number, username, and.
Verification data: Copies of official identification documents, proof of address, and, if applicable, information regarding the source of funds used (in accordance with anti-money laundering and know-your-customer regulations).
Payment data: Information regarding payment methods used such as Interac, Credit Card, iDebit, Instadebit, MuchBetter, or comparable payment services common in Canada, including transaction.
Usage data: Information regarding your gaming behavior, deposit and withdrawal limits, session duration, and offers used.
Technical data: IP address, device identifier, browser type, operating system, access timestamp, and location data (to the extent required to comply with territorial restriction requirements).
Communication data: Content from contact requests, support chats, and email.

Purposes and Legal Bases for Processing

We process your data for the following purposes:

Purpose	Legal Basis / Basis for Processing
Fulfillment of the user agreement, account management	Performance of contract
Identity and age verification	Compliance with legal obligations
Combating money laundering and fraud	Compliance with regulatory obligations
Player protection, limit control, self-exclusion	Compliance with regulatory requirements and safe gambling standards
Marketing and newsletters	Consent
Fraud prevention, IT security	Legitimate interests
Fulfillment of tax and commercial retention obligations	Compliance with legal retention requirements

Special Notes on Responsible Gambling

As a provider serving players in Canada, we also process data to comply with responsible gambling standards and regulatory requirements, in particular regarding:

Participation in self-exclusion programs and player restriction registries established by authorized.
Monitoring of deposit and spending.
Measures to prevent gambling addiction and excessive gaming.

The regulatory authorities and gaming commissions responsible for oversight vary by province. For general privacy inquiries, you may contact the Office of the Privacy Commissioner of Canada or your respective provincial privacy commissioner.

If you feel you are losing control over your gambling habits, we strongly recommend reaching out to support services such as the Responsible Gambling Council (RGC) or Gambling Helpline (available 24/7 at 1-888-230-3505 for confidential support).

Disclosure of Data to Third Parties

Your data will only be transferred to third parties if required by law or if you have given your explicit consent. Recipients may include:

Payment service providers for processing deposits and.
Authorities in fulfillment of statutory information obligations (e.g, regulatory bodies, tax authorities, law enforcement).
Service providers for identity verification (KYC checks).
IT service providers supporting us under data processing.
Providers of fraud prevention and security.

Transfers to third countries outside of Canada or your jurisdiction will only take place if adequate data protection safeguards are ensured.

Cookies and Similar Technologies

Our website uses cookies and similar technologies to enable platform functionality, provide security features, and improve user experience. We distinguish between:

Strictly necessary cookies: Required for website operation; no consent.
Functional and analytical cookies: Used to improve user experience; require.
Marketing cookies: Used for personalized advertising; require.

During your first visit to our website, you will be asked for your consent via a consent banner. You may revoke your consent at any time with effect for the future.

Retention Period

We store personal data only for as long as necessary to fulfill the respective purposes or as required by statutory retention periods. Specifically:

Account and transaction data: Stored in accordance with statutory commercial and tax record-keeping.
Verification data for anti-money laundering purposes: Stored as required by applicable regulatory compliance rules after the business relationship ends.
Marketing data: Stored until consent is.

Your Rights as a Data Subject

Depending on your jurisdiction, you have the following rights regarding your personal data:

Right of access: You can request information about the personal data we process about you.
Right to rectification: You can request the correction of inaccurate data.
Right to erasure: You can request the deletion of your data, provided no statutory retention obligations prevent it.
Right to restriction of.
Right to data.
Right to object, particularly regarding processing for marketing.
Right to withdraw consent at any time with effect for the.
Right to lodge a complaint with a supervisory privacy authority if you believe your data has been processed.

To exercise your rights, you can contact us at any time at [email protected].

Data Security

We implement technical and organizational measures to protect your data against unauthorized access, loss, or misuse. These include encryption of data transmission using TLS/SSL, access restrictions, regular security audits, and training our staff on data protection.

Automated Decision-Making and Profiling

Automated procedures may be used for fraud prevention and to comply with responsible gambling requirements, such as detecting unusual gaming behavior or suspicious transactions. These procedures serve exclusively preventive purposes and do not result in significant legal effects without human review.

Protection of Minors

Our services are intended exclusively for adults of legal gambling age in their respective province or territory (18+ or 19+). We do not knowingly collect data from minors. If we become aware that a minor has submitted personal data, we will delete it immediately and close the respective account.

Changes to This Privacy Policy

We reserve the right to update this privacy policy to reflect changes in legal frameworks or our services. The current version published on the website applies to your next visit.

Contact

For questions, suggestions, or to exercise your privacy rights, please contact us at:

Email: [email protected].